Clinical diagnostics laboratories utilize a wide variety of instrumentation to measure critical care analytes. These instruments range from manual point-of-care bench apparatus to high-volume, fully automated free-standing systems. Testing is performed using all types of body fluids, including serum, whole blood, urine, cerebrospinal fluid, and others. The results of these tests provide clinicians with critical information for diagnosis, prognosis, and constant monitoring of patients' medical status. Clinical laboratories are generally divided into basic units, such as Chemistry, Hematology, Coagulation, Immunochemistry, and Microbiology. These units perform tests that are grouped according to the type of analyte and/or to the methodology of measurement.
Clinical Chemistry laboratories focus primarily on measuring the concentration and/or activity of biological fluid components using biochemical methodologies. Most chemistry laboratories have at least one high throughput automated system used for screening patient status, as well as several other smaller, more specialized instruments. Many tests are grouped into "panels" of related analytes, such as cardiac enzymes, serum electolytes, liver enzymes, lipids, drugs, and thyroid function markers.
These powerful databases provide site-specific profiles of hospital and non-hospital clinical departments. Each year at least 60% of these site profiles are updated. Topics covered include procedures performed, installed equipment with key features including manufacturer, equipment buying plans, operational budgets and staffing levels. Access to this information allows clients to assign and manage meaningful and productive sales territories, know market share nationally by state or zip code, understand installed systems by manufacturer, identify sales prospects using system age, identify lease or reagent rental expiration dates, generate mailing lists and develop direct mail campaigns. Overall, the databases provide clients valuable assistance in strategic planning, customer satisfaction, product development and sales initiatives. CensusTrak is available for chemistry, immunoassay, hematology, and coagulation systems.
ServiceTrak reports present an independent analysis of service trends in the imaging industry and manufacturer ratings within each modality. Manufacturers use the ratings to determine their ranking in the industry for each individual question, including overall service performance and satisfaction with the manufacturer. The major emphasis of the ServiceTrak report is on Original Equipment Manufacturer (OEM) performance, accompanied by comparisons with third party and in-house providers where appropriate.